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票价规则

土耳其航空公司的优质服务确保您享受到无与伦比的飞行体验。阅读您的机票的票价规则,了解您能享受的权利,充分享受航班服务。您可在本页了解有关退款/取消、重新出票和折扣规则的详细信息。

土耳其航空公司国内航班票价规则

Economy 特价票

Economy 特价票票价规则
行李限额
15 公斤(婴儿乘客为 10 公斤)
VIP 使用
非 Miles&Smiles 会员的乘客非 Miles&Smiles 会员的乘客不能使用 VIP 设施。要成为 Miles&Smiles 会员,请点击此处
Miles&Smiles 和星空联盟金卡会员

Elite、Elite Plus 持卡人和星空联盟成员航空公司金卡持卡人可随带 1 位客人。

特殊折扣。已购买折扣机票的乘客必须出示能证明其有权享受该折扣的文件。学生不能享受此促销优惠。
0-2 岁婴儿对于所有国内航班,旅行当天未满 2 岁的婴儿在不占用座位的情况下只需支付以下固定金额的乘机费用:Economy 舱直达航班 - 34 土耳其里拉,Economy 舱中转航班 - 39 土耳其里拉。占用座位的婴儿可享受儿童折扣。
2-12 岁的儿童不能享受此促销优惠。
军人不能享受此促销优惠。
残疾人
不能享受此促销优惠。
有人陪护的残疾人不能享受此促销优惠。
残疾人或退伍军人不能享受此促销优惠。
有人陪护的残疾人或退伍军人不能享受此促销优惠。
出票(可选)流程
您最多有 24 小时的时间来完成购票,具体取决于距您的航班起飞还剩多少时间。出票会直接选定 F 促销舱位等级。
日期/航线变更
不能更改预订或航线。
取消/退款
取消/退款申请将不予受理,仅退还已收取的税款(可退还的税款中不包含票务服务费和燃油税)
未乘机
取消/退款申请将不予受理,仅退还机场税(可退还的税款中不包含票务服务费和燃油税)

Economy 灵活型

Economy 灵活型票价规则
成人行李限额
20 公斤(婴儿为 10 公斤)
VIP 使用
非 Miles&Smiles 会员的乘客非 Miles&Smiles 会员的乘客不能使用 VIP 设施。要成为 Miles&Smiles 会员,请点击此处
Miles&Smiles 和星空联盟金卡会员

Elite、Elite Plus 持卡人和星空联盟成员航空公司金卡持卡人可随带 1 位客人

特殊折扣。已购买折扣机票的乘客必须出示能证明其有权享受该折扣的文件。学生学生乘客可享 20% 的折扣。
如果学生乘客按要求提交文件,年龄在 13-25 岁之间(未满 26 周岁)的学生在购买北塞浦路斯航班的 L、T 舱位票价时将能享受 10% 的折扣,而在购买 Q、E、S、H、M、B、J、K、D、C 舱位票价时将能享受 15% 的折扣。购买 V、U、G、O、P、W 促销舱位票价的学生乘客不能享受折扣。
0-2 岁婴儿对于所有国内航班,旅行当天未满 2 岁的婴儿在不占用座位的情况下只需支付以下固定金额的乘机费用:Economy 舱直达航班 - 34 土耳其里拉,Economy 舱中转航班 - 39 土耳其里拉。占用座位的婴儿可享受儿童折扣。
2-12 岁儿童乘客购买 L、T 舱位等级的儿童乘客可享受 10% 的票价折扣。购买 Q、E、S、H、M、B 舱位等级的儿童乘客可享受 15% 的票价折扣。
军人购买 L、T 舱位等级的军人可享受 10% 的票价折扣,而购买 Q、E、S、H、M、B 舱位等级的军人可享受 15% 的票价折扣。此折扣仅适用于正在义务服兵役的土耳其公民。
残疾人20% 折扣
有人陪护的残疾人20% 折扣
残疾人或退伍军人购买 B、M、H、S、E、Q、T、L 舱位等级的退伍军人或残疾人可享受 20% 的票价折扣。
有人陪护的残疾人或退伍军人购买 B、M、H、S、E、Q、T、L 舱位等级的有人陪护的残疾人或退伍军人可享受 20% 的票价折扣。
出票时段
如果早于航班起飞时间 6 天做出预订,可在起飞前 5 天的中午 12 点前完成付款。

如果早于航班起飞时间 4-5 天做出预订,可在预订后一天的中午 12 点前完成付款。

如果早于航班起飞时间 2-3 天做出预订,可在预定后 5 小时内完成付款。
改签机票(日期/航线)

如果距航班起飞时间已不足 1 小时,则不得改签机票。

在航班起飞前 1-12 小时改签机票将收取 30% 的费用,并将另外收取或退还与改签有关的任何差价。

在航班起飞前 12 小时及以上改签机票将收取 10% 的费用,并将另外收取或退还与改签有关的任何差价。

不可在航班起飞后改签机票。

国内机票只能改签为乘坐国内其他航线的航班,不能改签为乘坐国际航线的航班。

将在从总费用中扣除票务服务费、税费和其他费用后收取改签机票(重新出票)的费用。

如果改签机票(重新出票)是为了办理升舱,则对于国内航班将额外收取 10 土耳其里拉的票务服务费。

尽管预订舱位 B 是灵活型 Economy 舱位等级,但仍需遵守 Business 灵活型的机票改签规则。

土耳其航空公司的机票改签规则适用的航班包括土耳其航空公司与 AnadoluJet 之间的中转航班。

自 2016 年 6 月 24 日起,土耳其航空公司的机票改签规则对由我们的合作伙伴运营的国内航线和飞往霍帕和埃尔詹的航班(不包括代码共享航班)有效。如果乘客持有国内经济舱机票(不包括国内特价票)且希望升级至同一航班的 Business 舱,则不需要支付任何罚金(即使是在起飞后的 0-1 小时内办理),并且只需支付 Economy 舱和 Business 舱的票价差额(包含税费)。

取消/退款

在任何情况下均不退还票务服务费。

如果距航班起飞时间已不足 1 小时,则不得申请取消/退款。1

在航班起飞前 1-12 小时申请取消/退款将收取 40% 的费用,除票务服务费外的剩余费用将退还。

在航班起飞前 12 小时及以上申请取消/退款将收取 20% 的费用,除票务服务费外的剩余费用将退还。

如果未乘机,在航班起飞后将不能申请机票退款。1

将在从总费用中扣除票务服务费、税费和其他费用后收取申请取消/退款的费用。

如果改签机票(重新出票)是为了办理升舱,则对于国内航班将额外收取 10 土耳其里拉的票务服务费。

尽管预订舱位 B 是灵活型 Economy 舱位等级,但仍需遵守 Business 灵活型的机票改签规则。

土耳其航空公司的机票取消/退款规则适用的航班包括土耳其航空公司与 AnadoluJet 之间的中转航班。

1仅退还机场税。

未乘机
取消/退款申请将不予受理,仅退还机场税(可退还的税款中不包含票务服务费和燃油税)

Business 灵活型

Business 灵活型票价规则
成人行李限额
30 公斤(婴儿乘客为 10 公斤)
VIP 使用
非 Miles&Smiles 会员的乘客Business 舱乘客可免费使用设施。
Miles&Smiles 和星空联盟金卡会员

Elite、Elite Plus 持卡人和星空联盟成员航空公司金卡持卡人可随带 1 位客人。

特殊折扣。已购买折扣机票的乘客必须出示能证明其有权享受该折扣的文件学生学生乘客可享 20% 的折扣。
0-2 岁婴儿对于所有国内航班,旅行当天未满 2 岁的婴儿在不占用座位的情况下只需支付以下固定金额的乘机费用:Economy 舱直达航班 - 44 土耳其里拉,Economy 舱中转航班 - 49 土耳其里拉。占用座位的婴儿可享受儿童折扣。
2-12 岁的儿童15% 的折扣
军人15% 的折扣。此折扣不适用于促销票价,且仅限在义务服兵役期间的土耳其公民享受。
残疾人20% 的折扣
有人陪护的残疾人20% 的折扣
残疾人或退伍军人购买 C、D、J 和 K 舱位等级的残疾人或退伍军人可享受 20% 的票价折扣。
有人陪护的残疾人或退伍军人购买 C、D、J 和 K 舱位等级的有人陪护的残疾人或退伍军人可享受 20% 的票价折扣。
出票时段
如果早于航班起飞时间 6 天做出预订,可在起飞前 5 天的中午 12 点前完成付款。

如果早于航班起飞时间 4-5 天做出预订,可在预订后一天的中午 12 点前完成付款。

如果早于航班起飞时间 2-3 天做出预订,可在预定后 5 小时内完成付款。
改签机票(日期/航线)

如果距航班起飞时间已不足 1 小时,则不得改签机票。

在航班起飞前 1-12 小时改签机票将收取 30% 的费用,并将另外收取或退还与改签有关的任何差价。

在航班起飞前 12 小时及以上可重新出票。

不可在航班起飞后改签机票。

国内机票只能改签为乘坐国内其他航线的航班,不能改签为乘坐国际航线的航班。

如果改签机票(重新出票)是为了办理升舱,则对于国内航班将额外收取 10 土耳其里拉的票务服务费。

将在从总费用中扣除票务服务费、税费和其他费用后收取改签机票(重新出票)的费用。

土耳其航空公司的机票改签规则适用的航班包括土耳其航空公司与 AnadoluJet 之间的中转航班。

自 2016 年 6 月 24 日起,土耳其航空公司的机票改签规则对由我们的合作伙伴运营的国内航线和飞往霍帕和埃尔詹的航班(不包括代码共享航班)有效。如果乘客持有国内经济舱机票(不包括国内特价票)且希望升级至同一航班的 Business 舱,则不需要支付任何罚金(即使是在起飞后的 0-1 小时内办理),并且只需支付 Economy 舱和 Business 舱的票价差额(包含税费)。

取消/退款

在任何情况下均不退还票务服务费。

如果距航班起飞时间已不足 1 小时,则不得申请取消/退款。

如果在航班起飞前 1-12 小时内申请取消/退款,将扣除 30% 的票价费用,并且还要从退还的金额中扣除票务服务费。

如果早于航班起飞时间 12 小时及以上申请取消和退款,将扣除 10% 的票价费用,另外再扣除票务服务费后,剩余的金额将退还。

如果未乘机,在航班起飞后将不能申请机票退款。1 

将在从总费用中扣除票务服务费、税费和其他费用后收取申请取消/退款的费用。

如果改签机票(重新出票)是为了办理升舱,则对于国内航班将额外收取 10 土耳其里拉的票务服务费。

土耳其航空公司的机票取消/退款规则适用的航班包括土耳其航空公司与 AnadoluJet 之间的中转航班。

1仅退还机场税。

未乘机
取消/退款申请将不予受理,仅退还机场税(可退还的税款中不包含票务服务费和燃油税)

土耳其航空公司国际航班票价规则

Economy 特价票

Economy 特价票票价规则
成人行李限额

至少 20 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客非 Miles&Smiles 会员的乘客不能使用 VIP 设施。要成为 Miles&Smiles 会员,请点击此处
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

点击此处以了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更
因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。
取消/退款
不支持取消和退款。仅退还税款。
未乘机惩罚
能否通过支付罚金以使得能重新使用机票视航线和舱位等级而定。机票不支持退款(不含税)。

特殊折扣。 

购买折扣机票的乘客必须提供显示其有资格享受折扣的证据。

0-2 岁婴儿
票价规则可能根据航线和日期的不同而异。
2-12 岁的儿童票价规则可能根据航线和日期的不同而异。

受限型经济舱

Economy 限定票票价规则
成人行李限额

至少 20 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客非 Miles&Smiles 会员的乘客不可使用 VIP 设施。要成为 Miles&Smiles 会员,请点击这里
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

点击此处以了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更更改预订和航线将需要支付罚金。
取消/退款

航班起飞前:允许,需扣除规定的费用。

航班起飞后:退款金额等于总费用减去航班费用。

未乘机惩罚在支付规定的罚金后可重新使用机票,不支持退款(不含税)。
特别折扣(购买任意折扣机票的乘客必须提供显示其有资格享受折扣的证据。)0-2 岁婴儿90% 的折扣。
2-12 岁的儿童25% 的折扣。

Economy 灵活型

Economy 灵活型票价规则
成人行李限额

至少 20 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客非 Miles&Smiles 会员的乘客不能使用 VIP 设施。要成为 Miles&Smiles 会员,请点击此处
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

点击此处以了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更免费项。
取消/退款

航班起飞前:允许,需扣除指定费用。

航班起飞后:退款金额等于总费用减去航班费用。

未乘机惩罚已付机票费用可另外用于支付规定费用,不予退款(不含税)。
特别折扣(购买任意折扣机票的乘客必须提供显示其有资格享受折扣的证据。)0-2 岁婴儿
90% 的折扣。
2-12 岁的儿童25% 的折扣。

商务舱特价票

Business 特价票票价规则
成人行李限额

至少 30 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客Business 舱乘客出示登机牌即可使用 VIP 休息室。不可携带客人、伴侣或儿童入内。
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

请点击了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更
允许更改预订和航线,但需支付相应费用。
取消/退款

不支持取消和退款。仅退还税款。

未乘机惩罚
在支付规定的费用后可重新使用机票,不支持退款。
特别折扣(购买任意折扣机票的乘客必须提供显示其有资格享受折扣的证据。)0-2 岁婴儿不能享受任何折扣。
2-12 岁的儿童不能享受任何折扣。

受限型商务舱

Business 限定票票价规则
成人行李限额

至少 30 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客Business 舱乘客出示登机牌即可使用 VIP 休息室。不可携带客人、伴侣或儿童入内。
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

请点击了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更允许更改预订和航线,但需支付相应费用。
取消/退款

航班起飞前:允许,需扣除指定费用。

航班起飞后:退款金额等于总费用减去航班费用。

未乘机惩罚在支付规定的费用后可重新使用机票,不支持退款。
特别折扣(购买任意折扣机票的乘客必须提供显示其有资格享受折扣的证据。)0-2 岁婴儿90% 的折扣。
2-12 岁的儿童25% 的折扣。

Business 灵活型

Business 灵活型票价规则
成人行李限额

至少 30 公斤。

可能因目的地不同而异。请点击此处以了解有关免费行李限额的更多信息。

VIP 使用
非 Miles&Smiles 会员的乘客Business 舱乘客出示登机牌即可使用 VIP 休息室。不可携带客人、伴侣或儿童入内。
Miles&Smiles 和星空联盟金卡会员

从海外出发:

Elite、Elite Plus 持卡人和 1 位客人

星空联盟成员航空公司金卡持卡人和 1 位客人

从土耳其出发的国际航班:

Elite、Elite Plus 持卡人和 1 位客人或配偶及其随行的儿童

星空联盟成员航空公司金卡持卡人和 1 位客人

请点击了解有关 Miles&Smiles 会员福利的更多信息。

出票时段(购买选项)

因航线和舱位不同而异。在我们的网站上购买机票时,请查看“付款和确认”页面上的票价说明。

您可以在预订后发送的确认消息中看到出票时段(购买选项)。

日期/航线变更允许更改预订和航线,但需支付相应费用。
取消/退款

航班起飞前:允许,需扣除指定费用。

航班起飞后:退款金额等于总费用减去航班费用。

未乘机惩罚在支付规定的费用后可重新使用机票,不支持退款。
特别折扣(购买任意折扣机票的乘客必须提供显示其有资格享受折扣的证据。)0-2 岁婴儿90% 的折扣。
2-12 岁的儿童25% 的折扣。

ANADOLUJET 票价规则

AnodoluJet Promotions

AnodoluJet Promotions fare rules
Fare classes
Valid for fare classes F, U, W, P, V. Information about fare classes can be found on your ticket.
Baggage allowance for adults
15 kg (10 kg for infants) 20 kg on Lefkosa (Nicosia) Ercan Airport flights.
Using Lounge Istanbul (VIP*)
Adult passengers who are not Miles&Smiles member can benefit from domestic CIP service for 70 TRY and child passengers for 35 TRY.
Adult passengers who have Miles&Smiles Classic card can benefit from domestic CIP service for 70 TRY and child passengers for 35 TRY.
Adult passengers who have Miles&Smiles Classic Plus card can benefit from domestic CIP service for 35 TRY and child*** passengers for 21 TRY.
Adult passengers who have Miles&Smiles Elite card, their guests* or their family members** can benefit from domestic CIP service for 35 TRY and child passengers for 21 TRY.
Passengers who have Miles&Smiles Elite Plus card, their guests* or their family members** can benefit from domestic CIP or Sabiha Gokcen international CIP service for free.
Note: In case Elite and Elite Plus passengers arrive with more than one guest and in case Elite and Elite Plus passengers arive together with family members and guest at the same time, guests will be able to benefit from domestic CIP lounges for 70 TRY and Sabiha Gokcen international lounges for 90 TRY.
Passengers who have Miles&Smiles Classic card, Classic Plus card and Elite card, can benefit from Sabiha Gökçen international CIP service for 90 TRY in İstanbul Sabiha Gokcen-Cyprus Ercan flights and can benefit from Ankara Esenboga international CIP service for 60 TRY in Ankara-Cyprus Ercan flights. Ankara Esenboga international CIP servise payment is only made at the entrance of lounge.
*The guest does not have to travel with the same passenger on the same plane, but must travel on the same day with a member of Star Alliance airline and submit his/her boarding pass.
**Family members must only include husband/wife and children and must travel with the member who has an Elite Plus/Elite card.
***The child passenger is between 2 and 12 years of age.
****Discounts are valid on AnadoluJet flights. It is not valid on codeshare.
Special discounts. Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount. Jetgenç Jetgenç discounts are not available on promotional tickets.
Infants aged 0-2 years old A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged 2-11 years old Child discounts are not available on promotional tickets.
Student Student discounts are not available on promotional tickets.
Soldier Soldier discounts are not available on promotional tickets.
Family Family discounts are not available on promotional tickets.
Veteran Veteran discounts are not available on promotional tickets.
Disabled Disabled discounts are not available on promotional tickets.
Reservation validity period
You can purchase a ticket up to 1 hour before your flight.
Ticketing (option) time
No option is given for ticketing.
Date / Route change

F, U, W, P fare classes are not allowed to change dates and routes. V fare class the following rules apply for domestic flights of AnadoluJet; (V fare class is not allowed to change dates and routes for Cyprus flights)

•    A penalty of 100 TRY is applied between 0-2 hours before flight, if there is a fare class difference, the fare class difference is collected, but it is not refundable. The change is charged as 15 TRY as service fee (DU)

•    A penalty of 55 TRY is applied between 2-12 hours before flight, if the fare class difference is taken but it is not refunded. The change is charged as 15 TRY as service fee (DU)

•    If there is more than 12 hours before flight, a penalty of 55 TRY will be applied and if the fare class is different, it will be taken or refunded. The change is charged as 15 TRY as service fee (DU)

Cancelation/Refund
No cancellation/refund transaction is carried out, only the taxes collected are refunded. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.)
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours.

AnodoluJet Flexible

AnodoluJet Flexible fare rules
Fare classes
Valid for classes L, T, Q, E, O, S, H, A, M, B. Information about fare classes can be found on your ticket.
Baggage allowance for adults
15 kg (10 kg for infants) 20 kg on Lefkosa (Nicosia) Ercan Airport flights.
Using Lounge Istanbul
Adult passengers who are not Miles&Smiles member can benefit from domestic CIP service for 70 TRY and child passengers for 35 TRY.
Adult passengers who have Miles&Smiles Classic card can benefit from domestic CIP service for 70 TRY and child passengers for 35 TRY.
Adult passengers who have Miles&Smiles Classic Plus card can benefit from domestic CIP service for 35 TRY and child*** passengers for 21 TRY.
Adult passengers who have Miles&Smiles Elite card, their guests* or their family members** can benefit from domestic CIP service for 35 TRY and child passengers for 21 TRY.
Passengers who have Miles&Smiles Elite Plus card, their guests* or their family members** can benefit from domestic CIP or Sabiha Gokcen international CIP service for free.
Note: In case Elite and Elite Plus passengers arrive with more than one guest and in case Elite and Elite Plus passengers arive together with family members and guest at the same time, guests will be able to benefit from domestic CIP lounges for 70 TRY and Sabiha Gokcen international lounges for 90 TRY.
Passengers who have Miles&Smiles Classic card, Classic Plus card and Elite card, can benefit from Sabiha Gökçen international CIP service for 90 TRY in İstanbul Sabiha Gokcen-Cyprus Ercan flights and can benefit from Ankara Esenboga international CIP service for 60 TRY in Ankara-Cyprus Ercan flights. Ankara Esenboga international CIP servise payment is only made at the entrance of lounge.
*The guest does not have to travel with the same passenger on the same plane, but must travel on the same day with a member of Star Alliance airline and submit his/her boarding pass.
**Family members must only include husband/wife and children and must travel with the member who has an Elite Plus/Elite card.
***The child passenger is between 2 and 12 years of age.
****Discounts are valid on AnadoluJet flights. It is not valid on codeshare.
Special discounts. Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount. Students Student passengers between the ages of 13-25 will have 10% discount on seat fee excluding taxes. The “Student” passenger type is valid for tickets purchased via sales channels other than anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's programme, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com.
Infants aged 0-2 years old A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged 2-12 years old 10% discount over the seat prices excluding the taxes is applied the childeren passengers (between the ages of 2 and 12) over this price in all classes.
Military personnel Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid at channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes in our domestic flight tickets with B, H, M, A, S, O, E, Q, T, L classes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”.
Families A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons in flexible classes. Family discount is not valid for the reservations of two adults and one infant.
Martyr family Flexible wage classes are subject to a 20% discount on prices excluding taxes and fees. (Cyprus is not included) The necessary documents are presented and discounts are applied in the sales offices.
Disabled

Passenger who have %40 disabled and more is applied %20 discounts on all domestic flights except promotion classes. Our passengers who have %40 disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. Disability discounts cannot be applied to online ticket sales. 

In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time.

Ticketing (option) time B, M, H, S classes

Reservations made during the last 355 – 30 days stay in the flight; 7 days option is given for ticketing. 

•    Reservations made during the last 29 – 13 days stay in the flight; 3 days option is given for ticketing. 

•    Reservations made during the last 12 – 7 days stay in the flight; 1 day option is given for ticketing. 

•    Reservations made during the last 6 – 4 days stay in the flight; 12 hour option is given for ticketing. 

•    Reservations made during the last 3 – 2 days stay in the flight; 6 hour option is given for ticketing. 

•    Reservations made during the last 3 and few days stay in the flight; no option is given for ticketing, it must be ticketed immediately.

O, E, Q, T classes

•    Reservations made during the last 355 – 30 days stay in the flight; 7 days option is given for ticketing. 

•    Reservations made during the last 29 – 13 days stay in the flight; 3 days option is given for ticketing. 

•    Reservations made during the last 12 – 7 days stay in the flight; 1 day option is given for ticketing. 

•    Reservations made during the last 6 – 4 days stay in the flight; 6 hour option is given for ticketing. 

•    Reservations made during the last 3 and few days stay in the flight; no option is given for ticketing, it must be ticketed immediately.

L class

•    Reservations made during the last 355 – 13 days stay in the flight; 24 hour option is given for ticketing. 

•    Reservations made during the last 29 – 13 days stay in the flight; 24 hour option is given for ticketing 

•    Reservations made during the last 12 – 7 days stay in the flight; 6 hour option is given for ticketing. 

•    Reservations made during the last 6 and few days stay in the flight; no option is given for ticketing, it must be ticketed immediately.

V, P, W,U, F classes Reservations made for classes; no option is given for ticketing, it must be ticketed immediately.
Change of date or route
In case of any change request “more than 12 hours” to scheduled flight time; 55 TRY penalty fee will be applied. If there is a charge difference arising from this change, the charge will also be refunded.
 
In case of any change request “between 2 and 12 hours” to scheduled flight time; 55 TRY penalty fee will be applied. If there is a charge difference due to this change, it will be charged separately but the fee difference will not be refunded.
 
Scheduled flight time is '' 0-2 hours '' if there is time; 100 TRY is deducted for the changes made on the ticket. If there is a charge difference due to this change, it will be charged separately but the fee difference will not be refunded.
 
15 TRY(ticketing service fee) is received as the change charge for change request.
Cancelation/Refund
•    If there is “more than 12 hours”, passenger can cancel/refund the ticket with 75 TRY penalty fee.(Ticketing service charge shall not be evaluated within the scope of tax refund.)
•    If the scheduled flight time is less than 12 hours, cancellation / refund is not allowed, only the tax reimbursement is returned (Ticket Service Fee and Fuel Fuel are not subject to refund).
No-show (failure to board a flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)