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Free baggage

Please take a look at important information regarding baggage carried on our domestic and international flights.

Free Baggage >>

Excess baggage

If you exceed your baggage allowance, please see the excess baggage tariffs shown here.

Excess baggage >>

USA baggage rules

Find out about baggage rules applicable to flights to and from the United States.

USA baggage rules >>


Hand baggage

Please see this page for information regarding hand baggage carried with you in the passenger cabin.

Hand baggage >>

Traveling with pets

Traveling with pets

Take your little companions with you when you travel. Please see information on carrying pets on our flights.

Traveling with pets >>


Musical equipment

Music knows no limits! Find out more about allowances for carrying musical equipment on our flights.

Musical equipment >>

Sports equipment

There's no need to give your passion for sport a break! Find out more about allowances for carrying sports equipment on our flights.

Sports equipment >>


Restrictions

Find out which substances you can carry on your trip and the conditions of carriage which apply to them.

Restrictions >>

Passenger and baggage conditions of carriage

Find detailed information about the passenger and baggage conditions of carriage which apply to our flights.

Passenger and baggage conditions of carriage >>


Baggage tracking

You can track the status of baggage which hasn't been delivered yet on this page.

Baggage tracking >>

Lost and damaged baggage

See the steps you need to take if your baggage is lost, damaged, incomplete or delivered late.

Lost and damaged baggage >>

RFID Baggage Card

Meet the RFID Baggage Card, helping you solve any issues you may have with your baggage while traveling.

RFID Baggage Card >>

RFID