As a Miles&Smiles member you can use award tickets on flights operated by Turkish Airlines and other Star Alliance member airlines. On the condition that reservations are made and confirmed, Award tickets are valid for round-trip and one-way flights.
Use award tickets to take a holiday and discover new places, or gift them to loved ones. Just as you can have award tickets issued in your own name, you can also have them issued for family and loved ones.
Award ticket types
Under the Miles&Smiles program, award tickets for Turkish Airlines flights can be divided into two groups; "limited space capacity" and "guaranteed space".
A defined number of seats will be allocated on our flights for limited space capacity award tickets. If there is space available within this allocation, a reservation can be made. For limited space capacity award tickets, the reservation class is X for Economy Class and I for Business Class. The Miles value of limited space capacity award tickets is lower than guaranteed space award tickets.
There is no allocation limit on guaranteed space award tickets. Just as passengers who are traveling with paid tickets, as long there is space on a flight, a guaranteed space award ticket can be issued.* For guaranteed space award tickets, the reservation class is X for Economy Class and I for Business Class. On Turkish Airlines award tickets issued in combination with Star Alliance member airlines, the reservation class will be the reservation class for limited space capacity award tickets. Miles values provided in the Star Alliance award ticket table will apply for award tickets issued in combination.
To get more information, you can review limited space capacity companion ticket table, guaranteed space award ticket table and award region table. You can find these tables under the “Miles&Smiles award tables” menu.
*Turkish Airlines reserves the right to limit the use of award tickets and to stop them periodically.
It's easy to fly with an award ticket!
You can book your award ticket via our sales offices, call center, website or authorized agencies. If the sales offices will book the award ticket in your name, you must submit your Miles&Smiles card or statement with your valid ID, as well as your copy of your ID and Miles&Smiles card with your signed petition. We do not require any documentation for your online award ticket reservations.
Additional expenses like airport taxes and statutory charges may be charged when award tickets are issued. Please don't forget to provide your credit card information while making a reservation in order to charge these to your credit card. Payment methods other than cash or credit card, such as MCO or vouchers, are not valid. The Miles required for your award ticket will automatically be debited from your Miles&Smiles account. You can see your remaining Miles in your account. Your award ticket should be issued within the option period provided after your reservation has been confirmed. Reservations for award tickets which are not issued will be canceled. You can collect your award ticket from one of our sales offices by presenting a valid photo ID.
Terms and conditions
Stopover: If the award ticket is used on Turkish Airlines operated flights, only one stopover is allowed in outbound or return flight.
You can now easily book your award tickets on Star Alliance partner airlines, online!
As a Miles&Smiles member, you can now issue award tickets on Turkish Airlines’ Star Alliance partners through our website. With this new service, you can enjoy the comfort of redeeming your Miles online on partner flights. Fly with Star Alliance member airlines all over the world with your Miles&Smiles Miles! To book your next trip with the Miles you have collected, just login to your Miles&Smiles account and enter the details of your dream destinations!
As a Miles&Smiles member, when flying with a paid ticket which earns you Miles, you can have a ticket issued for a companion of your choosing for fewer Miles than a standard award ticket would cost. A ticket issued in this way is a companion ticket. Under the Miles&Smiles program, companion tickets can be divided into two groups; "limited space capacity" and "guaranteed space".
To take advantage of companion tickets, first purchase a paid ticket (which will also earn you Miles) for a confirmed reservation from one of our sales offices, our call center or your travel agent. Then make a reservation at the sales office from which you purchased your paid ticket or with our call center, and indicate you would like a companion ticket to be issued for your travel companion. Don't forget to provide your Miles&Smiles membership number and other necessary information when making the reservation for you and your companion.
Companion tickets should be issued within the normal option period provided after a reservation has been confirmed. The Miles required for your companion ticket will automatically be debited from your Miles&Smiles account. You will still be charged airport tax and statutory fees. You can collect your companion ticket from one of our sales offices by presenting a valid photo ID.
To get more information, you can review limited space capacity companion ticket table and guaranteed space companion award ticket table. You can find these tables under the “Miles&Smiles award tables” menu.
Terms and conditions
Terms and conditions
*No-show and offload: This is where despite making a reservation and having a ticket issued, a passenger does not check in on time or does not present the necessary documentation to fly. In this situation, a no-show fee will be charged.