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Free baggage

Please take a look at important information regarding baggage carried on our domestic and international flights.

Free Baggage

Excess baggage

If you exceed your baggage allowance, please see the excess baggage tariffs shown here.

Excess baggage

USA and Canada baggage rules

Find out about baggage rules applicable to flights to and from the United States and Canada.

USA and Canada baggage rules


Hand baggage

Please see this page for information regarding hand baggage carried with you in the passenger cabin.

Hand baggage

Traveling with pets

Traveling with pets

Take your little companions with you when you travel. Please see information on carrying pets on our flights.

Traveling with pets


Musical equipment

Music knows no limits! Find out more about allowances for carrying musical equipment on our flights.

Musical equipment

Sports equipment

There's no need to give your passion for sport a break! Find out more about allowances for carrying sports equipment on our flights.

Sports equipment


Restrictions

Find out which substances you can carry on your trip and the conditions of carriage which apply to them.

Restrictions

Passenger and baggage conditions of carriage

Find detailed information about the passenger and baggage conditions of carriage which apply to our flights.

Passenger and baggage conditions of carriage


Baggage tracking

You can track the status of baggage which hasn't been delivered yet on this page.

Baggage tracking

Lost and damaged baggage

See the steps you need to take if your baggage is lost, damaged, incomplete or delivered late.

Lost and damaged baggage

RFID Baggage Card

Meet the RFID Baggage Card, helping you solve any issues you may have with your baggage while traveling.

RFID Baggage Card

RFID
Por favor, dê uma olhada em informações importantes sobre bagagem transportada em nossos voos domésticos e internacionais antes de sua viagem. Você pode acessar informações relacionadas ao limite de bagagem para sua passagem aérea correspondente e outros aspectos relacionados à sua bagagem nesta página.