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Notícias sobre Miles&Smiles

Acompanhe os nossos conteúdos sempre em evolução do programa e colaborações, aproveite os privilégios do mundo do Miles&Smiles!

You Can Easily Claim Your Missing Miles Through Our Online Channels! / October 2024 Learn more


You Can Easily Claim Your Missing Miles Through Our Online Channels!

You can claim your Miles in the last 12 months to your account by submitting your flight details through My Miles Transactions > Claim Missing Miles section on our web site and mobile application, even if you have flown before becoming a Miles&Smiles member.

Reward your Star Alliance experience with Miles&Smiles Elite status! / August 2024 Learn more

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Reward your Star Alliance experience with Miles&Smiles Elite status!

If you have Gold, Diamond and Pandion status in the SAS Airlines Eurobonus program, you have the option to switch to the Miles&Smiles Elite card through the Status Matching application. Follow the steps below to apply for status matching and continue your Star Alliance experience while enjoying the privileges of Miles&Smiles.

Details >>

Lounge privilege awaits you on Ajet flights! / August 2024 Learn more

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Enjoy a pleasant start to your AJet flights in Turkish Airlines’ selected lounges* offering comfort and delicious treats. Click here to review the terms&conditions.

Scandinavian Airlines to leave Star Alliance / August 2024 Learn more

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Effective August 31, 2024, the frequent flyer program partnership between Turkish Airlines and Scandinavian Airlines (SAS) will be terminated. As of this date, earning or redeeming Miles and enjoying status privileges on SAS flights will no longer be possible. For more information, you can click on the link to access the Frequently Asked Questions or contact customer service.

Details >>

Miles are 2x Valuable now in Tax&Smiles! / August 2024 Learn more

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In order to pay 200 TL tax, you need to spend 1,000 Miles instead of 2,000 Miles.

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You can easily update your membership information through our digital channels! / July 2024 Learn more

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Now you can easily change your name-surname and date of birth updates by logging into your membership account via web or mobile application.

*It is only valid for our Turkish citizen members.

Miles&Smiles membership cards are taking their place in wallets again! / July 2024 Learn more

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In addition to the Miles&Smiles digital card, Classic plus, Elite and Elite plus members who want to carry their physical card with them can receive their cards instantly from the Istanbul Airport Miles&Smiles membership point.

Lounge Privelege Awaits You At Sabiha Gökçen Airport! / June 2024 Learn more

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Our domestic lounge at İstanbul Sabiha Gökçen International Airport opened its doors for our Elite and Elite Plus members! You can enjoy a comfortable start to your AJet flights in our exclusive lounge with your family members or a guest before the journeys together.

Redeem your Miles until the end of 2026 with the Miles Activation App! / May 2024 Learn more

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Dear Members, 

By using the Activate Miles application, you can extend the usage period of Miles expiring at the end of 2023 by three (3)years, to the end of 2026. Click here for more information.

It is possible to pause time by holding the flight ticket price with miles! / May 2024 Learn more

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If you need to think while planning your trip, you can stop time and hold the ticket price with your Miles. Moreover, your Miles will be refunded when you purchase your ticket.

Click here for more information.

View and use your Elite Plus Cabin Upgrade Privilege through our online channels / April 2024 Learn more

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Members with Elite Plus status can now check their cabin upgrade privileges in detail, including expiry date, period, remaining and used vouchers, on their profiles through our mobile application and website; they can easily use the cabin upgrade vouchers for their flights via online channels.


In order to display Cabin Upgrade details, you can follow the steps below:

Website >> Sign In >> My Account >> My Cabin Upgrade Rights
Mobile Application >> Sign In >> My Miles >> My Gift Cabin Upgrade Rights


In order to use the Cabin Upgrade privilege, you can follow the steps below:

Website >> Sign In >> Book&Manage >> Business Upgrade >> Elite Plus Complimentary Business Upgrade
Mobile Application >> Sign In >> Complimentary Business Upgrade

Enjoy a one-of-a-kind lounge experience with your Miles! / April 2024 Learn more

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By using your Miles, you can enter our selected private lounges and enjoy the time before your flight in comfort, with delicious treats and fun activities.

Click here for more information.

Information for flights with AJet / March 2024 Learn more

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AJet was established as a subsidiary of Turkish Airlines and started ticket sales as of March 12, 2024. AJet is not among the contracted airlines included in the Miles&Smiles passenger program.

Miles&Smiles Miles cannot be earned or spent on flights with AJet, and Miles&Smiles membership privileges are not valid on travel via AJet.

Miles&Smiles Elite or Elite Plus members, and one guest or family members (spouse and child/children) have complimentary access to the specified domestic and international Turkish Airlines Lounges with Ajet flights: Sabiha Gökçen*, Antalya, İzmir Adnan Menderes, Milas-Bodrum, Dalaman, Ankara Esenboğa, Adana Şakirpaşa, Kayseri, Gaziantep, Hatay, Trabzon, Rize-Artvin and Diyarbakır Airports.

*Only for domestic passenger lounge.

Click here for more information.

Award Ticket and Cabin Upgrade Miles Updated / February 2024 Learn more

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Miles required for award tickets and cabin upgrades have been updated. As of February 15, 2024, a new number of Miles will be valid for your transactions. Click here for detailed information.

Discover all the details on our renewed award ticket page / December 2023 Learn more

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With our renewed award ticket page, you can access the details of the award ticket you want to issue on a single screen.

You can see how many Miles you need for the award ticket, your ticket class, baggage allowance and many more details at the same time. Click here to explore.

Quickly find out your mileage with the mileage calculator / December 2023 Learn more

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Using the Miles calculator, you can calculate your Miles without logging into your Miles&Smiles membership account!

By simply entering the travel date and destination information, you can easily find out how many Miles you can earn per flight, how many Miles you need for award tickets and how many Miles you need to upgrade your cabin. Click here to explore.

Access your flight information instantly via the app / December 2023 Learn more

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To receive notifications regarding your flights, you can register your device via the Turkish Airlines application by logging into your Miles&Smiles membership account. *

When you log in to your account via the application for the first time, you can easily register your device to receive notifications by clicking "Yes" on the screen that will appear.

If you have previously logged in to your account and your device is not registered, you can mark your device as the device you want to receive notifications from via the My Personal Information tab under the Notification Management heading.

When you register your device, check-in, departure-arrival, delay, boarding gate and baggage claim information related to your flight is instantly sent to your device.

You can change your push notification preferences at any time from the My Personal Information-Notification Management option.

*Push notifications are sent for tickets purchased through the website or mobile application. They do not apply to tickets purchased through the sales office or an agency.

Tipos de desconto podem ser selecionados automaticamente em nossos canais on-line. / Junho de 2023 Saiba mais

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Os preços de desconto a certas taxas para nossos membros Miles&Smiles estudantes, deficientes, veteranos e parentes de mártires ou veteranos agora podem ser definidos diretamente no aplicativo móvel da Turkish Airlines e nos sites apenas para cidadãos turcos sem documentos.

Nossos membros poderão escolher facilmente seu "tipo de desconto" na seção de detalhes pessoais de suas contas.

Depois de fazer a identificação em Minhas informações pessoais, o tipo de desconto deve ser selecionado para cada reserva a fim de obter o preço com desconto.

Taxas de desconto

  • Até 50% para membros veteranos e parentes de mártires e veteranos
  • 20% em voos domésticos turcos, até 25% em voos internacionais para membros com deficiência,
  • Até 20% em voos domésticos na Turquia e 10% em voos internacionais para membros estudantes.

A bagagem extra e a seleção de assentos com milhas são mais vantajosas agora. / Maio de 2023 Saiba mais

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Os valores de conversão de milhas foram renovados para bagagem extra e seleção de assentos com milhas em voos domésticos da Türkiye. Agora as suas milhas são duas vezes mais valiosas!

Por exemplo, para resgatar 1.000 milhas de bagagem extra ou seleção de assentos em voos dentro da Türkiye, tudo o que você precisa fazer é resgatar 500 milhas!

Você pode escolher bagagem extra e assentos com milhas renovadas para suas reservas de voos domésticos feitas por meio de nosso site, aplicativo móvel, central de atendimento e escritórios de vendas.

Nossas mensagens ilimitadas estão à sua disposição junto à conexão sem fio durante o voo! / Abril de 2023 Saiba mais

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Torne-se membro Miles&Smiles e aproveite o nosso serviço de mensagens ilimitadas durante o voo. 

Os membros Classic têm acesso gratuito a mensagens ilimitadas, os membros Classic Plus têm acesso gratuito a uma cota de até 250 MB e mensagens ilimitadas, e os membros Elite e Elite Plus têm acesso gratuito a uma cota de até 400 MB e mensagens ilimitadas. Os passageiros da Business Class que são membros Miles&Smiles Elite ou Elite Plus têm acesso gratuito ilimitado.

Você pode se manter conectado ao mundo usando a conexão sem fio de alta velocidade que oferecemos em nossos voos internacionais. Clique aqui para obter mais informações.

Agora é mais fácil alcançar o status Classic Plus! / Março de 2023 Saiba mais

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Agora você pode fazer upgrade para o Classic Plus e manter seu status Classic Plus com o número de voos realizados. 

Para fazer upgrade para o status Classic Plus, ganhe 25.000 Status Miles ou tenha 40 voos nos últimos 12 meses, para manter o status Classic Plus, ganhe 17.000 Status Miles ou tenha 30 voos no seu primeiro ano, ou ganhe 35.000 Status Miles ou tenha 60 voos em 2 anos. 

Você pode fazer check-in nos balcões da Business Class e acessar o lounge de passageiros CIP para voos na Türkiye e ter 10 kg de limite de bagagem adicional para todos os voos com status Classic Plus igual ao cartão Silver da Star Alliance. 

Voe mais e desfrute de privilégios!