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FARE RULES

Turkish Airlines superior service ensures you enjoy an unrivaled flight experience. Read the fare rules for your ticket to find out what you are entitled to and make even more of your flight. On this page, you can find detailed information about refund/cancelation, reissue and discount rules.

TURKISH AIRLINES DOMESTIC FARE RULES

EcoFly

Baggage Allowance
15 kg for adults, and 10 kg baggage allowance for infants.
Turkish Airlines Lounge Use Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold Members

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled
A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process
Depending on remaining time to your flight, there is a maximum of 7 days to buy a ticket. Ticketing rules are immediately applied to the F promotion fare class.
Date/Route Change

Changes cannot be made to a ticket when there is less than 1 hour before departure. 

A TRY 150 fee is incurred from changes to tickets made 1-12 hours before a flight, no changes can be made to W/U classes. If there is a fee difference, it is charged separately. On flights between Cyprus-Ercan, a TRY 180 fee is incurred from changes to tickets made 1-12 hours before a flight. No changes can be made to W/U classes. If there is a fee difference, it is charged separately. 

A TRY 100 fee is incurred from changes to tickets made 12 hours or more before a flight. No changes can be made to W/U classes. If there is a fee difference, it is charged separately. On flights between Cyprus-Ercan, a TRY 130 fee is incurred from changes to tickets made 1-12 hours before a flight. No changes can be made to W/U classes. If there is a fee difference, it is charged separately. 

Changes cannot be made to tickets after a flight. 

Domestic tickets can only be changed to other domestic routes and cannot be changed to international routes. 

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' ticket change rules apply. 

Until the flight, passengers holding domestic economy tickets wishing to upgrade to Business Class on the same flight may do so and will only be charged the price difference (including taxes and fees) between the Economy Class and Business Class fares. No changes will be made to this. * 

*Codeshare (partner) flights and promotional classes to Hopa, Ercan and Lefkosa are not included.

Cancelation and Refunds

Under no circumstances is the ticketing service fee refunded. 

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure. 

Cancelations/refunds cannot be made 1 – 12 hours before a flight. 

A TRY 150 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to W/U classes. On Cyprus-Ercan flights, a TRY 180 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to W/U classes. 

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded. 

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

ExtraFly

ExtraFly fare rules
Baggage Allowance
20 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process
Depending on remaining time to your flight, there is a maximum of 7 days to buy a ticket. Ticketing rules are immediately applied to the F promotion fare class.
Date/Route Change

Changes cannot be made to a ticket when there is less than 1 hour before departure.

A TRY 100 fee is incurred from changes to tickets made 1-12 hours before a flight. If there is a fee difference, it is charged separately.On flights between Cyprus-Ercan, a 130 TL fee is incurred from changes to tickets made 1-12 hours before a flight. If there is a fee difference, it is charged separately.

A TRY 50 fee is incurred from changes to tickets made 12 hours or more before a flight. If there is a fee difference, it is charged separately. On flights between Cyprus-Ercan, an TRY 80 fee is incurred from changes to tickets made 1-12 hours before a flight. If there is a fee difference, it is charged separately.

Changes cannot be made to tickets after a flight.

Domestic tickets can only be changed to other domestic routes and cannot be changed to international routes.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' ticket change rules apply.

Until the flight, passengers holding domestic economy tickets wishing to upgrade to Business Class on the same flight may do so and will only be charged the price difference (including taxes and fees) between the economy class and Business Class fares. No changes will be made to this.*

*Codeshare (partner) flights and promotional classes to Hopa, Ercan and Lefkosa are not included.

Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

A TRY 150 deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to U classes. On Cyprus-Ercan flights, a TRY 180 deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to U classes.

A TRY 100 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to U classes. On Cyprus-Ercan flights, a TRY 130 deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to U classes.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

PrimeFly

PrimeFly fare rules
Baggage Allowance
25 kg for adults, and 10 kg baggage allowance for infant passengers.
Turkish Airlines Lounge Use
Passengers who are not Miles&Smiles Members Only Miles&Smiles members can use the Turkish Airlines Lounge facilities. Click here to become a Miles&Smiles member.
Miles&Smiles or Star Alliance Gold

Miles&Smiles Elite, Elite Plus and Star Alliance Gold members may enter with 1 guest.

Special Discounts (Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount) Student A 20% student discount is only applied to B, M, A, H, S, O, E, Q, T, L classes. On flights from Cyprus-Ercan a 15% student discount is applied for these classes.
Infant passenger (0-2 years) A child passenger discount is applied for infant passengers with a seat reservation. For infants travelling on a guardian’s lap, there is a fee of TRY 34 on direct flights and TRY 39 on connecting flights.
Child passenger (2-12 years) A 10% child passenger discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Military A 15% military discount is only applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled A 20% disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied Disabled A 20% accompanied disabled discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Disabled or veteran A 20% disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Accompanied disabled or accompanied veteran A 20% accompanied disabled or veteran discount is applied to B, M, A, H, S, O, E, Q, T, L classes.
Martyr’s relative discount A 20% discount is applied on Business and Economy Classes (excluding promotional fare classes) for first degree relatives of martyrs (mother, father, wife, single child under 25), provided that they present their documents. This discount applies to classes B, M, A, H, S, O, E, Q, T, L. Discounts are not applied in Call centers and agencies.
Ticketing (optional) process
Depending on remaining time to your flight, there is a maximum of 7 days to buy a ticket. Ticketing rules are immediately applied to the F promotion fare class.
Date/Route Change

Changes cannot be made to a ticket when there is less than 1 hour before departure.

No fee difference is incurred on changes made to tickets 1-12 hours before a flight.

No fee difference is incurred on changes made to tickets 12 hours or more before a flight.

Changes cannot be made to tickets after a flight.

Domestic tickets can only be changed to other domestic routes and cannot be changed to international routes.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' ticket change rules apply.

Until the flight, passengers holding domestic economy tickets wishing to upgrade to Business Class on the same flight may do so and will only be charged the price difference (including taxes and fees) between the economy class and Business Class fares. No changes will be made to this.*

*Codeshare (partner) flights and promotional classes to Hopa, Ercan and Lefkosa are not included.

Cancelation and refund

Under no circumstances is the ticketing service fee refunded.

Cancelations/refunds cannot be made to a ticket with less than 1 hour remaining before departure.

A 90 TL deduction is made on cancelations or refunds made 1-12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded.On Cyprus-Ercan flights, a 120 TL deduction is made on cancelations or refunds made 12 hours or more before a flight and the remaining amount, minus the ticketing servicing fee, will be refunded. No refunds can be made to W/U classes.

No deduction is made on cancelation or refund made 12 hours or more before flight.

In case of no-show, ticket refunds cannot be made after the flight. Only landing charges are refunded.

For flights that include connecting flights between Turkish Airlines and AnadoluJet, Turkish Airlines' cancelation/refund rules apply.

No-show (failure to board the flight without prior cancelation)
Cancelations/refunds will not be processed, only landing charges are refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

Business Flexible

Business Flex fare rules
Baggage Allowance for Adult
30 kg (10 kg for infants)
VIP Use
Passengers who are not Miles&Smiles members Business Class passengers can use the facilities free of charge.
Miles&Smiles and Star Alliance Gold Card Members

Elite, and Elite Plus cardholders, and Star Alliance member airlines Gold Card holders may enter with 1 guest.

Special Discounts. Passengers who have purchased a discounted ticket must present documents showing they are entitled to the discount Student 20% student discount is applied.
Infant Aged 0-2 On all domestic flights infants who are below 2 years of age as of the date of travel may travel for the following fees without reserving a seat: Economy class direct flights - 44TL, Economy class flights with transfers - 49TL fixed. Child discount is applied for infants with a reserved seat.
Child Aged 2-12 15% discount
Military 15% discount. This discount is not applied to promotions and is only valid for Turkish citizens in compulsory military service.
Disabled 20% discount
Accompanied Disabled 20% discount
Disabled or veteran Disabled or veteran 20% discount on fare classes C, D, J and K.
Accompanied disabled or veteran Accompanied disabled or veteran 20% discount on fare classes C, D, J and K.
Martyr’s Relative Discount First degree martyr relatives (mother, father, spouse, unmarried child under the age of 25) have a 20% discount in Business and Economy classes (not including promotional fee classes), provided that they present the necessary documents. Discounts are not attainable from call centers and agencies.
Ticketing Period
For reservations made up to 6 days before a flight, a purchase option will be available until 12:00 p.m. 5 days before departure.

For reservations made up to 4-5 days before departure, a purchase option will be available until 12:00 p.m. the following day.

For reservations made up to 2-3 days before departure, a purchase option will be available for up to 5 hours.
Changes to Ticket (Date/Route)

Reissue is not allowed less than 1 hour before a flight.

A reissue fee of TRY 150 is charged for changes made on a ticket 1-12 hours before a flight. If there is a fee difference resulting from this change, it is charged separately. For Cyprus-Ercan flights, a reissue fee of TRY 200 is charged for changes made on a ticket 1-12 hours before a flight. If there is a fee difference resulting from this change, it will be charged separately.

There will be no reissue fee for any changes made to a ticket 12 hours or more before a flight. If there is a fee difference resulting from this change, it will be charged separately. No ticket changes are permitted after a flight.

Routes for domestic tickets cannot be changed to international routes, they can only be changed to domestic routes.

The Turkish Airlines reissue rules only apply on connecting flights that include both Turkish Airlines and AnadoluJet flights.

You can get a Business Class upgrade at any time up until the flight. The difference between Economy fare and Business fare is collected from the passenger, including taxes and fees. No deduction is made for this difference.*

*This is not applicable to codeshare (partner) flights and W,U,G,F classes on flights to Lefkosa, Ercan and Hopa.

Cancelations/Refunds

The ticketing service fee cannot be refunded under any circumstance.

No cancellations or refunds can be made less than 1 hour before the flight.

A deduction of TRY 200 is made on cancellation and refund transactions made on a ticket 1-12 hours before the flight and the remaining amount, excluding the ticketing service fee, is refunded. On Cyprus-Ercan flights, a deduction of TRY 300 is made on cancellation and refund transactions made 12 hours or more before the flight and the remaining amount, excluding the ticketing service fee, will be refunded.

Ticket cancellations and refunds will not be deducted until 12 hours or more before a flight.

In the case of a no-show, tickets will not be refunded after a flight. Only area tax is refunded.

Cancellation and fund rules of Turkish Airlines apply for Turkish Airlines and AnadoluJet flights.

No-Show
Cancelations/refunds will not be processed, only airport taxes will be refunded (the ticketing service charge and fuel duty are not included in refunded taxes)

TURKISH AIRLINES INTERNATIONAL FARE RULES

Economy Promotion

Economy Promotion fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change
Will vary depending on flight route and class. Please see fare notes on the "Payment and Confirmation" page while purchasing a ticket via our website.
Cancelations/Refunds
Cancelations and refunds not permitted. Only taxes are refunded.
No-Show Penalty
The ability to pay a penalty fee to reuse a ticket depends on flight route and ticket class. A ticket cannot be refunded (excluding taxes).

Special discounts. 

Passengers who purchase discount tickets must provide proof that they qualify for the discount.

Infants aged 0-2
Fare rules may vary depending on flight routes and dates.
Children aged 2-12 Fare rules may vary depending on flight routes and dates.

Economy Restricted

Economy Limited fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members.Click here become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes will be permitted for a penalty fee.
Cancelations/Refunds

Before the flight: Permitted, subject to defined deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets can be reused for a stipulated penalty fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old 90% discount.
Children aged 2-12 25% discount.

Economy Flexible

Economy Flex fare rules
Baggage allowance for adults

At least 20 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles Members Use of VIP facilities is not available for passengers who are not Miles&Smiles members. Click here to become a Miles&Smiles member.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Click here to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket on our website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Permitted free of charge.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets can be reused for a stipulated fee, no refunds (excluding taxes).
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 years old
90% discount.
Children aged 2-12 25% discount.

Business Promotions

Business Promotion fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers may use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change
Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Cancelations and refunds are not permitted. Only taxes are refunded.

No-Show Penalty
TTickets can be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 No discount applied.
Children aged 2-12 No discount applied.

Business Restricted

Business Limited fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% disount.

Business Flexible

Business Flex fare rules
Baggage allowance for adults

At least 30 kg.

May vary based on your destination. Please click for more information about the free baggage allowance.

VIP Use
Passengers who are not Miles&Smiles members Business Class passengers an use the VIP lounge by presenting their boarding pass. They may not be accompanied by a guest, partner, or children.
Miles&Smiles and Star Alliance Gold Card Members

Departing from overseas:

Elite and Elite Plus cardholders and 1 guest

Star Alliance member airline Gold cardholder and 1 guest

International flights departing from Turkey:

Elite and Elite Plus cardholders and 1 guest or partner and children traveling with them

Star Alliance member airline Gold cardholder and 1 guest

Please click to learn more about Miles&Smiles membership benefits.

Ticketing Period (Purchase Option)

Varies depending on flight route and class. Please see fare notes on the Payment and Confirmation page while purchasing a ticket onour website.

You will find the ticketing period (purchase option) in the confirmation sent after making a reservation.

Date/Route Change Reservation and route changes are permitted and incure a fee.
Cancelations/Refunds

Before the flight: Permitted, subject to specified deductions.

After the flight: The refunded amount is the cost of the flight taken deducted from the total cost.

No-Show Penalty Tickets may be reused for a specified fee, no refunds.
Special discounts (Passengers who purchase one of our discount tickets must provide proof that they qualify for the discount.) Infants aged 0-2 90% discount.
Children aged 2-12 25% discount.

ANADOLUJET FARE RULES

AnadoluJet Standard

AnadoluJet Standard fare rules
Baggage allowance All fare classes
The standard package includes 15 kg baggage allowance for adult passengers and 10 kg for infant passengers. Adult passengers have up to 20 kg baggage allowance on Lefkosa Ercan Airport flights.
Click here for AnadoluJet lounge use details.  
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Student Student passengers between the ages of 13-25 (younger than 26) have a 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The Student passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. Student passengers are required to become Miles&Smiles members before ticketing.
Jetgenç To benefit from Jetgenç discount, passengers must be between 13 and 25 (younger than 26), a Turkish citizen and member of Jetgenç's program. A 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type (Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.)
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) A 10% discount on seat prices excluding the taxes is applied for children passengers (between the ages of 2 and 12) in all classes.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels, but it is not valid on tickets acquired through the Turkish Airlines website and mobile app.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time F/U/W/P/V Classes Ticketing Time When a reservation is not provided, an optional ticketing time is given.

B/M/A/H/S Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before flight; 12-hour option is given for ticketing. 
  • Reservations made during the last 3 – 2 days before flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 1 day or less before the flight; no option is given for ticketing; it must be ticketed immediately.

O/E/Q/T Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before the flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 3 days or less before the flight; no option is given for ticketing; it must be ticketed immediately.

L Class Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 24-hour option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 24-hour option is given for ticketing 
  • Reservations made during the last 12 – 7 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 6 and less before the flight; no option is given for ticketing; it must be ticketed immediately.
Change of Date and Route
  • A penalty of TRY 150 is incurred for changes made 0-2 hours before scheduled flight, class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged. There is no cancellation/refund for classes F, U, V, W, P. 
  • A penalty of TRY 50 is incurred for changes made 2-12 hours before scheduled flight, class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged. 
  • A penalty of TRY 100 is incurred for changes made 12 hours or more before scheduled flight, class fee difference is charged and refunded. A ticketing service fee of TRY 15 is charged.
Cancelation and Refund
  • If the scheduled flight time is less than 0-12 hours away, cancellation / refund is not allowed, only the tax reimbursement is returned (Ticket service fee and fuel oil are not subject to refund). 
  • If there are more than 12 hours before flight, passengers can cancel/refund the ticket with a TRY 100 penalty fee. There is no cancellation refund for classes F, U, V, W, P. 
  • If time until Northern Cyprus (Ercan) scheduled flight is more than 12 hours, there is a penalty fee of TRY 200 for B/M/A/H/S classes and 100 TL penalty fee for O/E/Q/T/L classes.
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ExtraJet

AnadoluJet Extra Jet fare rules
Baggage allowance All fare classes The ExtraJet package includes 20 kg baggage allowance for adult passengers and 10 kg for infant passengers. Adult passenger has up to 25 kg baggage allowance at Lefkosa Ercan Airport.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not available for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) 10% discount on seat prices excluding the taxes is applied for children passengers (between the ages of 2 and 12) in all classes.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels, but it is not valid on tickets acquired through the Turkish Airlines website and mobile app.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time F/U/W/P/V Classes Ticketing Time When an reservation is not provided, an optional ticketing time is given.
B/M/A/H/S Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before the flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before the flight; 12-hour option is given for ticketing. 
  • Reservations made during the last 3 – 2 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made with 1 day or less before the flight; no option is given for ticketing; it must be ticketed immediately.
O/E/Q/T Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before the flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 3 days or less before the flight; no option is given for ticketing; it must be ticketed immediately.
L Class Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 24-hour option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 24-hour option is given for ticketing 
  • Reservations made during the last 12 – 7 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 6 or less days before the flight; no option is given for ticketing; it must be ticketed immediately.
Change of Date and Route
  • A penalty of TRY 100 is incurred for changes made 0-2 hours before scheduled flight, class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged. There is no cancellation/refund for classes F, U, V, W, P. 
  • A penalty of TRY 50 is incurred for changes made 2-12 hours before scheduled flight, class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged. 
  • If there is more than 12 hours, there is a TRY 50 penalty charge. Class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged.
  • There is a penalty charge of TRY 75 on flights to Northern Cyprus (Ercan) between 2 – 12 hours. Class fee difference is charged and not refunded. A ticketing service fee of TRY 15 is charged.
  • If there is more than 12 hours before a flight to Northern Cyprus (Ercan), there is a penalty fee of TRY 75. Class fee difference is charged or refunded. A ticketing service fee of TRY 15 is charged.
Cancelation and Refund
  • If the scheduled flight time is less than 0-12 hours away, cancellation / refund is not allowed, only the tax reimbursement is returned (Ticket Service Fee and Fuel Costs are not subject to refund). 
  • If there is more than 12 hours before flight, passengers can cancel/refund the ticket with TRY 100 penalty fee. There is no cancellation refund for classes F, U, V, W, P. 
  • If Northern Cyprus (Ercan) scheduled flight time is over 12 hours, there is a penalty fee of TRY 200 for B/M/A/H/S classes and TRY 100 penalty fee for O/E/Q/T/L classes.
No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)

AnadoluJet ComfortJet

AnadoluJet Comfort Jet fare rules
Baggage allowance All fare classes The ComfortJet package includes 20 kg baggage allowance for adult passengers and 10 kg for infant passengers. Adult passenger has up to 30 kg baggage allowance at Lefkosa Ercan Airport.
CIP Special Passengers Lounges
Click here for AnadoluJet lounge use details.
Special discounts. (Passengers who purchase our discount tickets must provide proof that they qualify for the discount. Special discounts are not availale for F/U/W/P/V classes. The application of special discounts on L/T/Q/E/O/S/H/A/M/B classes are shown in the table). Students Student passengers must between the ages of 13-25 (younger than 26) will have 10% discount on seat fee excluding taxes. The student ages are 13-25 on Lefkosa flights. The “Student” passenger type is valid for tickets purchased via sales channels other than www.anadolujet.com and mobile application. Passengers purchasing discounted tickets are required to submit their documents regarding the discount basis. “Student” passengers are required to become Miles&Smiles members before ticketing.
Jetgenç For a Jetgenç discount passenger must be between 13 and 25 (younger than 26) who is a Turkish citizen and member of Jetgenç's program, 10% discount is applied on ticket fare excluding taxes and fees for Jetgenç passenger type. Jetgenç passenger type is only valid for tickets which are bought via www.anadolujet.com and the AnadoluJet mobile app.
Infants aged (0-2 year) A fixed price of TRY 34 is applied for infants aged 0-2 who do not require a seat. The fee is TRY 39 on tickets with connecting flights.
Children aged (2-12 years) 10% discount on seat prices excluding the taxes is applied for children passengers (between the ages of 2 and 12) in all classes.
Military/Veteran Privates and non-commissioned officers fulfilling military service are entitled to 10% discount on seat fares excluding taxes solely in AnadoluJet Lefkosa Ercan Airport flights. Military service discount is valid on sales channels excluding anadolujet.com and AnadoluJet mobile app. Veterans and veteran companions are entitled to 20% discount on seat fares excluding taxes. Companion discount is provided upon submission of medical report including the statement of “must travel with a companion”. Discount is not applicable on AnadoluJet online sales.
Family A family discount of 10% is applied to the passengers with the same surname for at least 3 and at most 9 persons. Family discount is not valid for the reservations of two adults and one infant. The discount is valid on all AnadoluJet sales channels, but it is not valid on tickets acquired through the Turkish Airlines website and mobile app.
Disabled 20% discounts on all domestic flight tickets are applied for passengers who are 40% disabled or more. Our passengers who are 40% disabled or more and wish to benefit from the discount must present their identity cards with the disabled ID card or health board report or the "disabled" card issued by the Prime Ministry Administration for Disabled People. In addition, if a doctor's report with the 'must travel with companionship' is presented, a 20% discount will be applied on all applicable domestic fares except for promotional fares travel with the disabled passenger at the same time. Disability discounts is not applied to online ticket sales.
Ticketing (option) time F/U/W/P/V Classes Ticketing Time When an reservation is not provided, an optional ticketing time is given.
B/M/A/H/S Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before the flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before the flight; 12-hour option is given for ticketing. 
  • Reservations made during the last 3 – 2 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 1 day and less before the flight; no option is given for ticketing; it must be ticketed immediately.
O/E/Q/T Classes Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 7 days option is given for ticketing. 
  • Reservations made during the last 29 – 13 days before the flight; 3 days option is given for ticketing. 
  • Reservations made during the last 12 – 7 days before the flight; 1-day option is given for ticketing. 
  • Reservations made during the last 6 – 4 days before the flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 1 day or less before the flight; no option is given for ticketing; it must be ticketed immediately.
L Class Ticketing Time
  • Reservations made during the last 355 – 30 days before the flight; 24-hour option is given for ticketing. 
  • Reservations made during the last 29 – 13 days stay before flight; 24-hour option is given for ticketing 
  • Reservations made during the last 12 – 7 days stay before flight; 6-hour option is given for ticketing. 
  • Reservations made during the last 6 and few days before the flight; no option is given for ticketing; it must be ticketed immediately.
Change of Date and Route
  • If change is requested 0-2 hours before flight a penalty of TRY 100 is incurred. If there is a charge difference due to this change, it will be charged separately but the fee difference will not be refunded. 15 TRY (ticketing service fee) is received as the change charge for change request. There is no cancelation or refund for classes F, U, V, W, P. 
  • No penalty fee is incurred for changes made 2 or more hours before scheduled flight. A ticketing service fee of TRY 15 is charged.
Cancelation and Refund
  • Cancellation/refund is not allowed between 0 and 2 hours. In cancellation and return transactions, only the airport taxes that have been collected are refunded. (Ticketing service fee and fuel charge tax are not within the scope of tax refund.)
  • If there is more than 2 hours, there is no penalty.

No-show (failure to board the flight without prior cancelation)
The tickets which have more than one flight (roundtrip, transit or multiple) must be used in sequence. If you do not board any of your flights, the remaining flights (including return flights) will be automatically canceled unless you provide information by calling our Call Center. (Ticketing service charge and fuel oil charge shall not be evaluated within the scope of tax refund.) Otherwise, in case of canceled flights, if there is no available seat on their own flight, it is necessary to apply to the sales offices in order to be able to fly at first flight that has an availability within 24 hours)